Privacy Policy

This policy explains how THE ZOY (The Zone of Yachting) handles the information you share through this website. THE ZOY is an independent yacht advisory practice. If you have any question about this policy, you can contact us at [email protected].

We only collect the information you choose to provide through our enquiry and briefing forms. Depending on the form, this may include your name, your contact details (email address and/or phone number), your preferred method of contact, and the details of your enquiry — for example the service you are interested in, and any preferences or context you decide to share.

Our forms also record which page or service your enquiry came from, so we can respond in context. We do not ask for, or require, sensitive personal information.

We use the information solely to respond to your enquiry, to have a considered conversation with you, and to provide our advisory services. Every enquiry is reviewed personally and handled with discretion.

When you submit a form, your enquiry is stored securely in our system and also sent to us by email at [email protected] so we can reply to you.

Submitting an enquiry does not add you to any marketing list. We only send our occasional briefing to people who have separately and explicitly opted in by ticking the briefing consent box. If you have opted in, you can withdraw your consent and unsubscribe at any time by contacting us at [email protected].

We do not sell your information, and we do not share it for third-party marketing. We may share relevant details only where it is necessary to progress your own enquiry — for example with a trusted specialist within our network — and only with appropriate care and confidentiality.

Our website and email are operated using reputable service providers who process data on our behalf in order to host the site and deliver our messages.

This website does not use advertising or third-party tracking cookies, and it does not currently run third-party analytics. For that reason no cookie-consent banner is required. If we introduce analytics or non-essential cookies in future, we will update this policy and request consent where required.

We keep your enquiry only for as long as needed to respond to you and to support any ongoing relationship, after which it is deleted. If you ask us to delete your information sooner, we will do so unless we are required to retain it.

We take reasonable technical and organisational measures to protect the information you share with us against loss, misuse and unauthorised access.

You may ask us to access, correct or delete your personal information, and you may withdraw any consent you have given, at any time. To make a request, contact us at [email protected] and we will respond within a reasonable period.

We may update this policy from time to time to reflect changes in how we operate. The current version is always available on this page.